Privacy Policy
Last updated: January 1, 2024
1. Introduction
Camp Operator ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our RV park management software.
2. Information We Collect
We collect information you provide directly to us, including:
- Account information (name, email, phone number)
- Business information (park name, address, tax ID)
- Payment information (processed securely via Stripe)
- Guest data you enter into our system
- Usage data and analytics
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices and support messages
- Respond to your comments and questions
- Analyze usage patterns to improve user experience
4. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All data is encrypted in transit and at rest. Payment information is processed by Stripe and never stored on our servers.
5. Data Retention
We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting us.
6. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Export your data in a portable format
- Opt out of marketing communications
7. Contact Us
If you have questions about this privacy policy or our data practices, please contact us at privacy@campoperator.com or call +1 936-514-4244.