Camp Operator

Guest Communications

Automated Guest Communications That Delight

Keep your guests informed and happy with automated emails, SMS, and push notifications. From booking to checkout, Camp Operator handles the communication so you don't have to.

  • Email automation
  • SMS messaging
  • Custom templates
  • Review requests
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The Complete Guest Journey, Automated

Camp Operator sends the right message at the right time, automatically.

1

Booking Confirmation

Instant

Sent immediately when a reservation is made

2

Payment Receipt

Instant

Sent when any payment is processed

3

Pre-Arrival Instructions

3 days before

Check-in details, directions, and what to expect

4

Day-of Reminder

Morning of arrival

Final reminder with gate codes and office hours

5

Welcome Message

At check-in

WiFi passwords, amenity info, and local tips

6

Mid-Stay Check-in

Halfway through

Ensure everything is going well, offer assistance

7

Checkout Reminder

Day before

Checkout time and procedures

8

Review Request

1 day after

Request feedback and reviews

Communication Features

Everything you need to keep guests informed and engaged.

Email Automation

Set up automated emails for every stage of the guest journey. Professional templates included or create your own.

SMS Messaging

Text guests directly from Camp Operator. Perfect for urgent communications and guests who prefer texting.

Push Notifications

Send instant notifications through our guest app. Alert guests to weather, events, or important updates.

Scheduled Messages

Schedule messages to send at the perfect time. Pre-arrival info 3 days out, checkout reminders the night before.

Bulk Communications

Send announcements to all guests, specific sections, or custom groups. Perfect for events and emergencies.

Custom Templates

Create reusable templates with merge fields. Personalize every message with guest names, dates, and site info.

Marketing Campaigns

Send promotional emails to past guests. Announce specials, events, and seasonal offerings.

Review Generation

Automatically request reviews after checkout. Boost your Google, Facebook, and TripAdvisor ratings.

Professional Templates, Ready to Use

Start with our professionally designed templates or create your own. Merge fields automatically personalize every message with guest details.

  • 20+ pre-built templates for common scenarios
  • Drag-and-drop email builder
  • Merge fields for personalization
  • Mobile-responsive designs
  • A/B testing for optimization
Preview: Pre-Arrival Email

Hi {{guest_name}},

We're excited to welcome you to {{park_name}}in just 3 days! Here's everything you need for a smooth arrival:

Your Site: {{site_number}}

Check-in: {{checkin_date}} after {{checkin_time}}

Gate Code: {{gate_code}}

See you soon!
The {{park_name}} Team

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Join 2,500+ RV park owners who have automated their operations with Camp Operator.

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